Questions & Answers

Suddenly No Sound From USB in Studiolive 32r

+4 votes
2,214 views
asked Nov 18, 2021 in StudioLive Series III by johannesbiegl (510 points)
Hey Guys,

Im Sending Audio from Macbook to the Return-Channel of my Persons Studiolive 32r Desk. Everything is working fine until without doing anything, no signal is coming from Mac to Desk. I have to restart the desk and then it work again.

Any idea what's going on there ?

If send MacBook Protokoll in the next email. One is with the problem and one without.

5 Answers

+3 votes
answered Nov 18, 2021 by scottbeesley (280 points)
I'm having the same issue with my StudioLive 32 following an upgrade from S1 3 to S1 5. It never happened prior to the installation of the new software. I can see signal in the meters on the board. (I work old school using the board as a board, as opposed to a DAW controller.) As with your experience, I too was able to resolve the problem with a re-boot.

Presonus....what say you to this?
+1 vote
answered Dec 4, 2021 by guillaumelanglais (2,730 points)

Exactly same problems, reboot and reboot, many times per day. And Presonus not do absolutely anything. Nothing in the Facebook SL firmware beta

+1 vote
answered Dec 20, 2021 by danijellokas (160 points)
I´m chiming in here and have to report the same issue. Since the last firmware update a few days ago I´m getting constant crashes of the audio interface side of the 32R. While the rest of the channels still send signal any sound from the computer just stops being played. I can´t even start a new song in iTunes for example as it simply won´t even start playing, as soon as I switch to internal speakers it starts immediately). And on top of that I can´t even shut down the mixer via the control software as the mixer is unresponsive to any changes within the software at this point. I have to do a cold restart and then it works again until the same problem occurs again after a while. Not usable for recording at this point!

I´m running MacOs 10.15.7. and the latest versions of the 32R firmware and control software.
+1 vote
answered Jan 17, 2022 by johannesbiegl (510 points)
Hey Guys!

Just to keep you posted!

Meanwhile I gave back my 32r and bought a 32SC. After firmware update I had the same problem.

Right now just went back to firmware which was on the 32SC in the beginning (2.2.16741) and this is solved the problem.

Any other firmware is not workin. Also The firmware which was on the 32r when I bought it didn't work.

I can't remember which version that was. I think 2.4 or 2.3 .

Hope that helps somebody out there .
+1 vote
answered Apr 12, 2023 by andreirosulschii (350 points)
edited Apr 12, 2023 by andreirosulschii

I just bought a new Presonus Studiolive 32R

The both events I used it same thing: shuts the audio down mid live performers on the event. 

WTF PRESONUS????????!!!!!!!!

Can we downgrade the firmware or something? 

Or are there settings I should change?

Please HELP!!!

We need the Beard expert!!!!  

I am using an M1 MacBook Pro max connected to usb (playing tracks and processing vocals) and an 2012 intel MacBook Pro connected to the AVB network (recording and mixing the live  ).

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