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Prompted but can't update firmware on studio 1810c

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asked Mar 6 in Studio Series USB Interfaces by dehendrikwillekens (280 points)
Hi, my 1810c sound card runs into problems when trying to use it with universal control. It requires a firmware update, but clicking that prompt does not start an updating process. It's disrupting my workflow at the moment, cause I can't take full control of the outputs of the soundcard like this.

i'm on a mac M1, ventura 13.2

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