Questions & Answers

Motorised Fader does not respond even with the 9v plugged in.

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asked Jul 28, 2016 in FaderPort Classic by andresvargas1 (150 points)
Ive Updated the Firmware to 1.3.8 and still doesn't work.

1 Answer

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answered Sep 7, 2016 by AlexTinsley (925,250 points)
 
Best answer
The FaderPort ships with 1.3.8 firmware already installed. If you downgraded the firmware to an older version like 1.3.5 or older, it will render the Fader inoperable. You'll need to reload the firmware again. If you think you've already reloaded it, read this article to learn more about this issue.

http://support.presonus.com/hc/en-us/articles/210040083-FaderPort-1-3-8-firmware-Motorized-Fader-Solution
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