Question

Hi,

Can you help me solve the problem of using Universal Control mixing console for my Aduiobox iTwo?

It is always grayed out and unusable.

I have Windows 10 and no wi fi connection. i am using internet from the cable.

So please help!

Answer 1

Okay, this worked for me when I had a similar issue.

1: Unplug AudioBox (Both from back of AudioBox and from the Computer)

2: Reinstall universal control.

3: Do the restart.

4: Re-plug-in AudioBox

Hope this works! Good luck!

Answer 2

Thank you for your answer.

But I already did that and still does not work.

Answer 3

Contact PreSonus technical support by logging into MyPreSonus and then clicking support. Then click open a ticket and then the staff can help you.