Question

1818VSL on windows 8 - Upon initial installation, Universal control allowed me to select channels 1 & 2  under "File/Show all Devices" but upon return, I can open the menu, it is highlighted in white but nothing happens when I click on it. I have restarted/rebooted several times. I was told to the software and have done so but I still have the same problem. Should I un-install and then re-install Universal Control? Will this count against my number of installs if I do so

Answer 1

Universal Control is a driver so there is no limit to how many times you can uninstall and reinstall.
Reinstalling a fresh copy of UC will most likely fix this issue.

Answer 2

My typing was bad and I meant to say that I have made sure my software is up to date