Questions & Answers

Is anyone else having an issue with configuring the interface to stereo?

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asked Jun 25, 2017 in Studio One 3 by justinfletcher2 (150 points)
This is the error message upon startup: Failed to open speakers and analog connector
Make sure the configuration is set to stereo
Make sure sample rates of recording and playback devices match

This makes it so the interface in entirely useless in the program. No levels for my guitar at all. I'm sure it's an easy fix in the settings, but I'm a total noob. Please help.

1 Answer

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answered Jun 26, 2017 by Jamesrhone1 (179,410 points)
 
Best answer
Sorry to hear about the recent issues you have been experiencing.

Please check out these two guides, which will assist you in setting up your AudioBox:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
If you're still having issues, please create a system profile for me using the instructions in the articles above and attach it as a reply. I will then be able to examine your system and provide you with further troubleshooting.

If you are still running into issues, please submit a ticket to technical support.
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