Questions & Answers

Software crashed in some situation

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asked Apr 9, 2018 in Notion by haroldli (230 points)
Recently some problems really bother me. The situations below didn't happened when I first use it, but started to show up after several months:

1.When I create a new file and click "save", the software crashed, but I can still save the changes of files which already exist;

2.When I click "import", it crashed.

1 Answer

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answered Apr 20, 2018 by TechSupport77 (195,990 points)
 
Best answer

There is currently a problem with the MIDI output ports in Notion and Windows 10. The issue has been logged with our development team in hopes that it might be resolved in a future update. In the meantime, please go to File>Preferences>MIDI and select "-" for all of your MIDI output ports. Once you have set your MIDI output ports to none, please close and re-open the program. If the ports are already set to "-," please set them to something else, and then back to the hash-mark. Close and re-open Notion.

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