Questions & Answers

Bought S1 4.5 upgrade artist to professional, but says product key for professional has been registered already?

+1 vote
asked Dec 2, 2019 in Studio One 4 by steviematthews (140 points)

I purchased Studio One Artist as a trial, registered and downloaded it. I decided to buy the upgrade Studio One Professional, so I bought it, received the activation key, and put it into the Studio One Activation dialogue box as an upgrade key. However, there's an error, and I keep receiving a message that reads 'This Key has already been registered.' It hasn't. I purchased the upgrade and I would like to use it. Please help.


1 Answer

0 votes
answered Dec 5, 2019 by andrrippstein (3,250 points)
raise a support ticket from within your account.