PreSonus.com
Nimbit
Shop
Toggle navigation
Questions
Hot!
Unanswered
Tags
Categories
Users
Ask a Question
Questions & Answers
my audiobox usb is not recognized by my computer
+2
votes
29,544
views
asked
Jan 31, 2016
in
AudioBox USB
by
paulcherry1
(
170
points)
surface pro 4
Windows 10, 64 bit
usb 3
audiobox
commented
Jan 31, 2016
by
nixphoto
(
100
points)
moved
Feb 1, 2016
by
mattcaprio
Same problem with mac mini, OSX 10.10. Presonus Studio One Artist 2. Has been working fine but went out and can't get back up.
Please
log in
or
register
to answer this question.
1 Answer
–2
votes
answered
Feb 1, 2016
by
mattcaprio
(
147,990
points)
selected
May 5, 2016
by
mattcaprio
Best answer
Please check out these two guides, which will assist you in setting up your AudioBox. If this doesn't fix your issue you'll need to create a tech support ticket.
1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:
http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio
2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:
Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7
Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
Categories
All categories
Completed Feature Requests
(109)
Studio One
(6,279)
Studio One Feature Requests
(3,110)
Notion
(710)
Notion Feature Requests
(465)
Nimbit
(11)
StudioLive Series
(2,641)
StudioLive Series Feature Requests
(653)
EarMix 16M
(19)
Networked Stage Box
(40)
SW5E - AVB Switch
(6)
Live Sound Reinforcement
(88)
Thunderbolt - Quantum
(200)
USB Audio Series
(1,539)
AudioBox USB
(973)
AudioBox i-Series
(41)
Capture for AudioBox i-Series
(42)
AudioBox VSL Series
(46)
Studio 192 USB 3.0 Interfaces
(238)
Studio Series USB Interfaces
(198)
Recording Interface Series Feature Requests
(102)
FireStudio Series
(259)
Legacy Interfaces
(72)
Atom Pad Controllers
(52)
FaderPort Series
(314)
FaderPort Series Feature Requests
(136)
Studio Monitors
(232)
PreAmps, Signal Processors and Monitoring Hardware
(228)
Digital Recording
(184)
Customer Account Portal
(102)
General Feature / Product Requests
(34)
Video Tutorial Suggestion Requests
(4)
Related questions
Audio box USB no longer recognized by Mac
Why is my Audiobox USB not recognized by my 2015 Macbook Pro running El Capitan?
audio box 96 not recognized by new MAC air Catalina
Audiobox USB-computer will not recognize usb device
AudioBox USB isn't recognized when using cable extender
Audiobox 44vsl not recognized with latest Universal Control and Mac OS X Sierra 10.12
Audiobox USB Not being recognized by Windows 10
My Audiobox Usb its not working!!!!
Why does my new Macbook not find my Audiobox USB in the audio interface drop down menu?
Why is my interface not connecting to my new computer with the driver already installed?
Most popular tags
studio one 3
feature request
studio one 4
workflow enhancement
studio one
studio one 3 professional
midi
windows 10
studiolive
recording
universal control
audio
audiobox usb
workflow
uc surface
notion
editing
studio one 2
notion 6
series iii
studio one 3 feature requests
vst plugins
studiolive series iii
help
rm32ai
...