Questions & Answers

Upgrading melodyne to assistant.

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1,312 views
asked Feb 11, 2020 in Studio One 4 by torbenalbertsen (150 points)
Hey...

I have bought Melodyne Assistant to a low price before 31.12.19. I can download the files, but I cann't install. When I say yes to make changes to my harddisk nothing starts. Anyone who can help me?

2 Answers

0 votes
answered Feb 11, 2020 by AlexTinsley (925,250 points)
 
Best answer

Contact Celemony for Tech Support on installing any version other than Essential which already comes with Studio One Pro. 

http://helpcenter.celemony.com/hc-2/support

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answered Dec 9, 2021 by mathieusabourin (140 points)
Hi, I had some issues during the migration to melodyne assistant so if this can help somebody out, here's simply  how to do as provided by celemony support:
Please remove the current “Melodyne” installation from your PC from the Windows Control Panel for programs ("Melodyne Runtime" does not have to be removed) and also delete any previously downloaded "Melodyne" installers from your system. Then shut down and restart your PC afterwards. Once the PC has rebooted again please log into your Celemony user account here:

http://www.celemony.com/cgi-bin/WebObjects/LicenseApp.woa/wa/login?language=en

log into your Celemony user account

Download version 5.1.1 for your copy of "Melodyne 5 assistant” from there and then install this version on your Windows system. Once the installation is done please make a right-click onto the “Melodyne 5” program file and select “run as administrator” under "properties" -> "shortcut". Then start the software and activate the software.

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