Question

just bought studio 24c interface.  installed all drivers, twice.  i can see the faders and levels moving showing sound is being picked up, but nothing is coming out of the computer speakers or headphones.  I can however hear anything else (other apps, youtube etc.).

Answer 1

I am having the se problem and can’t seem to find a fix. Very frustrating.

Answer 2

So I figured it out... The mixer knob on the studio 24c.  To hear playback you have to turn it to playback lol. I spent hours on forums and Facebook groups. Someone finally mentioned it. I had no idea lol

Answer 3

Nope. Not the solution for me. I'm had the same problem. Meters show input. Recordings get no sound. Playback through the device doesn't get anything produced in the headphones. I'm not an idiot; knobs and switches are in the correct positions and multiple positions tried.

The problem is USB-C ports. Don't use them for these XLR/USB interfaces. Get yourself a USB-C to USB-A cable and just plug it into a standard USB-A 2.0 connector. This Studio 24C does work with an ASMedia-based PCI-E card with a USB-C port but does not work with the USB-C built into the motherboard based on the AMD X570 chipset. My Scarlett 2i2 is worse and won't work with either controller's USB-C ports correctly. Very fresh, clean OS installs with fully updated windows-10, newest BIOS and newest chipset/device drivers. USB-C is unreliable garbage for these devices apparently. Just abandon it and use USB-A.

Answer 4

jeffreywiegley figured it out.  Now that I have changed from the USB-C cable to the USB-A cable my headphone jack is working perfectly.  Thank you Jeffrey!!