Questions & Answers

Crash when exporting

+4 votes
1,027 views
asked Oct 13, 2021 in Studio One 5 by manuelmorais1 (160 points)
Hi,

I'm a professional musician and sound designer. Recently I'm working in a project that envolves 100 - 200 tracks per session with effects in it. In this project I export track by track and some times 2 tracks grouped (no more than that) Here is the problem:

1 - First I had a PC with 8 GB Ram and when I solo one track to export it (after having around 100 tracks on the session) it crashes when exporting.

2 - Now I have a PC with 32GB ram, 2TB SSD and the same happens. This makes me believe that the problem is not the PC but the studio one itself.

What happens in fact is that the exporting window (that shows how many time left to export) is frozen and if you click "cancel" it crashes.
This problem don't happens all the time but sometimes it's like: 4 successful exports against 1 crash. If it happens again I will upload an image.

Does anyone had the same problem?

Thanks,

Manuel

2 Answers

0 votes
answered Dec 17, 2021 by carlljdmark (150 points)
Hi!

This is exactly what is happening to me right now:(

I have the same specs, 32GB ram, 2TB SSD and almost the same amount of tracks.

Have you found any soultion yet?
0 votes
answered Dec 8, 2022 by yahubatorres (140 points)
Im strugling with the same issue at the moment.  Loaded up some wave files into a project to do some mastering and every time I click on the button for digital release, the software freezes.  The only recent change for me was that upgraded to Win 11 right before this started to happen to me.  I am also running i7 8th gen, 32 GB of RAM, 3TB of SSD storage, made sure all my drivers were up to date etc.  Any help on this subject would be welcome.
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