Question

Laptop can't see the AR12 as connected. No issues on the laptop's end as far as I'm aware. Bought a new lead so surely can't be that either. This an issue with the mixer's usb port? Or am I missing something? Thanks!

Answer 1

Reach out to the support team, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-