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Audiobox USB unreliable at connecting - sometimes recognised, sometimes not

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asked Jul 21, 2018 in AudioBox USB by chrisastles (300 points)

I have been having endless problems recently getting my Audiobox USB to be recognised on my Win 7 machine. 

I have had many tickets with support. Things tried so far:

  • Installing windows updates
  • Installing BIOS, USB and Chipset drivers 
  • Using a USB hub which is powered from the mains
  • Trying pretty much every USB port on my machine

Nothing I do will make this thing connect without fail every time. And currently the success rate is about 10%.

Reaching out to see if anyone else has been through the same and come out the other side...

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