Question

just installed Universal Control to set up and update my newly bought studiolive 32 SC but it seems,it can not be connected.

i see the icon of the <studiolive but in the upper right corner in the Studio Live line a circle keeps on spinning.

I am on windows 10 and used different USB ports but no result.

who can help me out

Marc

Answer 1

Hi, I have the same problem now. Were you able to resolve it?

Answer 2

I can get it to connect over the ethernet cable.  But I must unplug the USB.

StudioOne will connect through the USB, but Universal Control just spins.  If I pull the USB cable, it'll connect as well.

Answer 3

Yes, unplugging the USB connection to the StudioLive 32SC and replugging it in seems to (eventually) resolve the annoying disconnect problem.

Answer 4

Same problem here.  Unplugging then pluging in the USB cable does nothing. Still stuck.

Answer 5

The issue is still happening and feels like an inherent hardware malfunction with the 32SC, since we all have the same issue.

My firmware is updated to the latest version and it still happens.  It happened before the firmware update as well.

Imagine spending $2,000 on a product that you literally cannot trust to use in a live environment because of how unstable it is.

Answer 6

was anyone able to find a fix to this issue?

Answer 7

I think I found the solution to this problem. (So far, so good.)

https://support.presonus.com/hc/en-us/articles/11418179817229-StudioLive-Series-III-StudioLive-not-connecting-with-Windows-in-Compatibility-Mode?