Questions & Answers

Audiobox USB Making strange noises

0 votes
asked Feb 2, 2018 in AudioBox USB by georgeprice4 (120 points)

I don't use this audiobox for recording yet, I just listen to music. But I have been getting noises coming out of my speakers. It makes even more noise when I start moving the mouse around. It gets worse when I start opening up premiere pro. The only way to really reduce is to turn the power options to power saver. I need to use performance mode when editing 4k footage. But when I put it on power saver it still makes noticeable noise. I have tried different usb ports, and an older usb wire, but none of that worked. I once tried this on an older laptop that my friend gave me, and to my surprise, I have not heard anything. I can only hear something if I put my ear up to it. I also used to use this on a 2015 Macbook pro and it made a different noise on that one than this one. Somehow having the Comcast wireless router near it caused that problem.

These problems seem to have started when I was using pro tools to mix audio. I have uninstalled it and removed the plugins, but it didn't do anything. I heard that it might be a possible grounding issue. I tried switching 6 prong outlets, and I tried just plugging the computer straight into the wall. Didn't work. I don't yet have a grounded usb cable yet, so i'm unaware of weather that will work or not. 

I do plan on getting a mic for voice over on youtube videos, so I would like to get this fixed before I get one. Thanks for taking the time to read this.

I insstalled the latest driver but that didn't do anything. unplugging the mouse didn't do anything iether


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1 Answer

0 votes
answered Feb 3, 2018 by jonnylipsham (14,360 points)
This, to me, sounds like a cabling shielding issue, or a grounding issue. Either way, it sounds like you have electrical interference being picked up. Check and re-check all your audio and electrical cabling.