Questions & Answers

My brand new Studio 192 is giving me crackle and noises during playback and recording.

0 votes
asked Feb 29, 2016 in Studio One 3 by siggikristinsson (120 points)
Hi.   My DAW has started to crackle and pop dureing playback and recording.  I connect to a USB3 on my laptop.  

Here are the specs.   Brand spanking new Presonus Studio 192 unit

Laptop specs: Packard Bell Easynote LS11HR
Intel core i7-2630QM cpu @ 2.00 GHz
Ram 8 GB
Windows 10 Home version 1611  build 10586.104  64bit
OS and software hdd :  Samsung EVOIII 250GB  
recording HD built in : Toshiba MK7559GSXP 750GB
Display adapter  AMD radeon 6700M series.

2 Answers

0 votes
answered Mar 1, 2016 by gadget69 (30,330 points)

Have you optimized your computer for audio?  There are articles in the "Knowledge base" that deal with this process. Is this a new computer that came with win 10, or did you add it yourself? There is a lot of possibilities here and I would recommend you start a tech service ticket and let them sort you out.

Best regards
0 votes
answered Mar 20, 2020 by renedemeulles (140 points)
I have the same problem, what was your fix?