Most viewed questions in Customer Account Portal

+1 vote

1 answer 2,607 views

How to delete account

asked Nov 13, 2015 in Customer Account Portal by sangseongkwak (160 points)

+2 votes

1 answer 2,530 views

Is there a video to show me how to create a Presonus account and register my product?

asked Sep 30, 2015 in Customer Account Portal by PreSonuSupt5 (21,370 points)

0 votes

1 answer 1,535 views

アカウントの削除

asked Jun 16, 2017 in Customer Account Portal by mgzulbzm (150 points)

+1 vote

1 answer 1,355 views

How do I create a My PreSonus User Account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+1 vote

1 answer 1,245 views

How can I un-register, remove, or transfer software from my user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

2 answers 1,190 views

Can I re-register a used studiolive so I can access software downloads?

asked Apr 11, 2016 in Customer Account Portal by jedwardferguson (150 points)

+1 vote

1 answer 1,151 views

Why cann't I register my Audiobox USB?

asked Aug 29, 2017 in Customer Account Portal by antoniomonteiro1 (160 points)

0 votes

1 answer 900 views

my Presonus log in

asked Jan 29, 2017 in Customer Account Portal by roycable (150 points)

+1 vote

1 answer 725 views

Registering Used Products

asked May 23, 2017 in Customer Account Portal by aryfh (1,150 points)

+1 vote

1 answer 656 views

How do un-register or remove a hardware device from my user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

1 answer 531 views

serial number of studio one and notion 6

asked Apr 27, 2017 in Customer Account Portal by muhammadazzawi (150 points)

0 votes

1 answer 518 views

lost email & password how do i change it to my present email address

asked Feb 23, 2016 in Customer Account Portal by jamesthomas11 (150 points)

0 votes

1 answer 506 views

How can I delete my account?

asked Feb 10, 2017 in Customer Account Portal by maciekpiat (150 points)

+2 votes

1 answer 399 views

After typing in my product key, the message "Invalid Username/password" pops up. How do i fix this?

asked Jun 3, 2016 in Customer Account Portal by amayasolomon (170 points)

0 votes

1 answer 395 views

Username change?

asked May 13, 2016 in Customer Account Portal by Contrust (2,680 points)

0 votes

5 answers 353 views

Often have difficulty voting or answering in forum -- told to login or register

asked Apr 19, 2018 in Customer Account Portal by trevorhanson (1,050 points)

+1 vote

1 answer 325 views

I am unable to locate my registered products in my user account, where'd they go?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+2 votes

1 answer 317 views

Allow me to change my account password and username

asked May 29, 2017 in Customer Account Portal by Lhjmusic (170 points)

+2 votes

1 answer 315 views

How to contact PreSonus Technical Support?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+1 vote

1 answer 297 views

How do I change my user account password from within my PreSonus user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+3 votes

1 answer 264 views

[SOLVED]: My Product Download section Add Release Date and File Name

asked Dec 23, 2016 in Customer Account Portal by djangob (620 points)

+1 vote

1 answer 254 views

why can't I reset my password

asked Dec 22, 2015 in Customer Account Portal by ljaeb (160 points)

0 votes

1 answer 248 views

How to set-up multiple user profiles

asked Dec 26, 2015 in Customer Account Portal by desiphilips (210 points)

+1 vote

1 answer 242 views

I can not access my user account online at my.presonus.com, what do I do?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

1 answer 232 views

What are the hours of PreSonus Technical Support?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+1 vote

1 answer 213 views

What happened to the forum link?

asked May 3, 2017 in Customer Account Portal by furthur (180 points)

+1 vote

1 answer 207 views

Can you make a live chat available ?

asked Jun 6, 2017 in Customer Account Portal by dwainprins (180 points)

+8 votes

1 answer 176 views

Feature request discussions: Where are Presonus staff??

asked Jan 14, 2017 in Customer Account Portal by Scoox (9,370 points)

0 votes

1 answer 164 views

How does the point system work on this site?

asked Oct 16, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

1 answer 161 views

How to login by Facebook account? (Please forgive me my lousy English... )

asked Sep 24, 2016 in Customer Account Portal by ryojifujioka (150 points)

0 votes

0 answers 159 views

Download and register multiple products with one click

asked Dec 17, 2018 in Customer Account Portal by philippusscholtz (120 points)

0 votes

1 answer 155 views

My presonus account email adress is deleted. Will this affect my chances of getting into my account?

asked Jan 6, 2018 in Customer Account Portal by harrisdandrade (200 points)

+1 vote

1 answer 152 views

Hardware Registration does not show list of devices?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

–1 vote

2 answers 151 views

how much time i have to wait to get support of presonus?

asked Jul 9, 2017 in Customer Account Portal by algismartinez (140 points)

0 votes

1 answer 150 views

I have created a support ticket but not sure how to access the support ticket I created.

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

1 answer 143 views

I want to delete my new account and use that e-mail on my old one.

asked Jan 31, 2018 in Customer Account Portal by nikostsakas (150 points)

0 votes

1 answer 139 views

Why was my Feature Request hidden within four days of creation?

asked Mar 13, 2016 in Customer Account Portal by benreaves (5,070 points)

0 votes

1 answer 138 views

Can you help me log into my account?

asked Jun 6, 2017 in Customer Account Portal by neimandunams1 (150 points)

+1 vote

1 answer 137 views

How do I create a new Tech Support request by email?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

0 votes

1 answer 135 views

How do I change my avatar at answers.presonus.com ?

asked Oct 19, 2015 in Customer Account Portal by jacobduley (940 points)

+1 vote

1 answer 126 views

Why can't I post or respond to posts in the PreSonus Community Forum?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

+1 vote

1 answer 125 views

Weekend flash sale prices not shown on website

asked Jul 29, 2016 in Customer Account Portal by bobrichard (570 points)

0 votes

1 answer 122 views

Where can I find my support ticket on Presonus.com?

asked Nov 14, 2016 in Customer Account Portal by yrrnsyjc (150 points)

0 votes

1 answer 122 views

What is State (not Country!) and Zip/Postal Code for non-US/Canada customers?

asked Nov 2, 2015 in Customer Account Portal by hollowrider (230 points)

0 votes

1 answer 120 views

How do I cancel an accidental Webstore VST Add-On Purchase?

asked Jan 9, 2017 in Customer Account Portal by hiddenlight (150 points)

0 votes

1 answer 119 views

Why can't I create a support ticket?

asked Mar 1, 2016 in Customer Account Portal by chrisholmberg (200 points)

+1 vote

1 answer 117 views

Where can I go to get support if I live outside the USA or Canada?

asked Oct 21, 2016 in Customer Account Portal by AlexTinsley (734,100 points)

–3 votes

3 answers 110 views

Remove Ability to Vote Something Down

asked Jan 8, 2016 in Customer Account Portal by michaelmyers1 (4,690 points)

+1 vote

1 answer 109 views

How can I have my username changed?

asked Jan 18, 2018 in Customer Account Portal by seongyoonjeong (160 points)

+1 vote

1 answer 106 views

How can I sort Questions?

asked Dec 8, 2015 in Customer Account Portal by AlexTinsley (734,100 points)

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