Most viewed questions in Customer Account Portal

+1 vote

1 answer 2,730 views

How to delete account

asked Nov 13, 2015 in Customer Account Portal by sangseongkwak (160 points)

+2 votes

1 answer 2,617 views

Is there a video to show me how to create a Presonus account and register my product?

asked Sep 30, 2015 in Customer Account Portal by PreSonuSupt5 (21,390 points)

0 votes

1 answer 2,093 views

アカウントの削除

asked Jun 16, 2017 in Customer Account Portal by mgzulbzm (150 points)

+1 vote

1 answer 1,585 views

How do I create a My PreSonus User Account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 1,395 views

How can I un-register, remove, or transfer software from my user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 1,302 views

Why cann't I register my Audiobox USB?

asked Aug 29, 2017 in Customer Account Portal by antoniomonteiro1 (160 points)

0 votes

2 answers 1,297 views

Can I re-register a used studiolive so I can access software downloads?

asked Apr 11, 2016 in Customer Account Portal by jedwardferguson (150 points)

0 votes

1 answer 1,137 views

my Presonus log in

asked Jan 29, 2017 in Customer Account Portal by roycable (150 points)

+1 vote

1 answer 916 views

Registering Used Products

asked May 23, 2017 in Customer Account Portal by aryfh (1,530 points)

+1 vote

1 answer 693 views

How do un-register or remove a hardware device from my user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

5 answers 616 views

Often have difficulty voting or answering in forum -- told to login or register

asked Apr 19, 2018 in Customer Account Portal by trevorhanson (1,040 points)

0 votes

1 answer 602 views

serial number of studio one and notion 6

asked Apr 27, 2017 in Customer Account Portal by muhammadazzawi (150 points)

0 votes

1 answer 593 views

lost email & password how do i change it to my present email address

asked Feb 23, 2016 in Customer Account Portal by jamesthomas11 (150 points)

0 votes

1 answer 547 views

How can I delete my account?

asked Feb 10, 2017 in Customer Account Portal by maciekpiat (150 points)

0 votes

1 answer 487 views

Username change?

asked May 13, 2016 in Customer Account Portal by Contrust (2,830 points)

+2 votes

1 answer 436 views

After typing in my product key, the message "Invalid Username/password" pops up. How do i fix this?

asked Jun 3, 2016 in Customer Account Portal by amayasolomon (170 points)

+2 votes

1 answer 361 views

How to contact PreSonus Technical Support?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 348 views

I am unable to locate my registered products in my user account, where'd they go?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 337 views

How do I change my user account password from within my PreSonus user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+2 votes

1 answer 330 views

Allow me to change my account password and username

asked May 29, 2017 in Customer Account Portal by Lhjmusic (170 points)

+3 votes

1 answer 288 views

[SOLVED]: My Product Download section Add Release Date and File Name

asked Dec 23, 2016 in Customer Account Portal by djangob (620 points)

+1 vote

1 answer 268 views

I can not access my user account online at my.presonus.com, what do I do?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 266 views

why can't I reset my password

asked Dec 22, 2015 in Customer Account Portal by ljaeb (160 points)

0 votes

1 answer 263 views

How to set-up multiple user profiles

asked Dec 26, 2015 in Customer Account Portal by desiphilips (210 points)

0 votes

1 answer 262 views

What are the hours of PreSonus Technical Support?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

+1 vote

1 answer 255 views

Can you make a live chat available ?

asked Jun 6, 2017 in Customer Account Portal by dwainprins (180 points)

+1 vote

1 answer 217 views

What happened to the forum link?

asked May 3, 2017 in Customer Account Portal by furthur (180 points)

0 votes

1 answer 197 views

My presonus account email adress is deleted. Will this affect my chances of getting into my account?

asked Jan 6, 2018 in Customer Account Portal by harrisdandrade (200 points)

+8 votes

1 answer 185 views

Feature request discussions: Where are Presonus staff??

asked Jan 14, 2017 in Customer Account Portal by Scoox (10,190 points)

0 votes

1 answer 173 views

I have created a support ticket but not sure how to access the support ticket I created.

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

1 answer 172 views

How to login by Facebook account? (Please forgive me my lousy English... )

asked Sep 24, 2016 in Customer Account Portal by ryojifujioka (150 points)

0 votes

1 answer 172 views

How does the point system work on this site?

asked Oct 16, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

1 answer 166 views

I want to delete my new account and use that e-mail on my old one.

asked Jan 31, 2018 in Customer Account Portal by nikostsakas (150 points)

+1 vote

1 answer 160 views

Hardware Registration does not show list of devices?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

–1 vote

2 answers 157 views

how much time i have to wait to get support of presonus?

asked Jul 9, 2017 in Customer Account Portal by algismartinez (140 points)

0 votes

1 answer 152 views

Can you help me log into my account?

asked Jun 6, 2017 in Customer Account Portal by neimandunams1 (150 points)

+1 vote

1 answer 152 views

How do I create a new Tech Support request by email?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

1 answer 145 views

Why was my Feature Request hidden within four days of creation?

asked Mar 13, 2016 in Customer Account Portal by benreaves (5,110 points)

0 votes

1 answer 145 views

How do I change my avatar at answers.presonus.com ?

asked Oct 19, 2015 in Customer Account Portal by jacobduley (940 points)

0 votes

2 answers 137 views

How do I transfer my Studio One License to a new computer?

asked Jan 21 in Customer Account Portal by (150 points)

+1 vote

1 answer 133 views

Weekend flash sale prices not shown on website

asked Jul 29, 2016 in Customer Account Portal by bobrichard (670 points)

0 votes

1 answer 132 views

How do I cancel an accidental Webstore VST Add-On Purchase?

asked Jan 9, 2017 in Customer Account Portal by hiddenlight (150 points)

+1 vote

1 answer 131 views

Why can't I post or respond to posts in the PreSonus Community Forum?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

1 answer 127 views

How can I reset my PreSonus Password if I don't know the recent one?

asked Nov 10, 2018 in Customer Account Portal by milistra (160 points)

0 votes

1 answer 127 views

Where can I find my support ticket on Presonus.com?

asked Nov 14, 2016 in Customer Account Portal by yrrnsyjc (150 points)

+1 vote

1 answer 126 views

How can I have my username changed?

asked Jan 18, 2018 in Customer Account Portal by seongyoonjeong (160 points)

+1 vote

1 answer 126 views

Where can I go to get support if I live outside the USA or Canada?

asked Oct 21, 2016 in Customer Account Portal by AlexTinsley (753,460 points)

0 votes

1 answer 126 views

What is State (not Country!) and Zip/Postal Code for non-US/Canada customers?

asked Nov 2, 2015 in Customer Account Portal by hollowrider (230 points)

0 votes

1 answer 125 views

Why can't I create a support ticket?

asked Mar 1, 2016 in Customer Account Portal by chrisholmberg (200 points)

–3 votes

3 answers 112 views

Remove Ability to Vote Something Down

asked Jan 8, 2016 in Customer Account Portal by michaelmyers1 (4,730 points)

Questions & Answers

Categories

Most popular tags